ANDREW CARY · PRODUCT DESIGNER, UK

Clarity from Complexity.

I’m Andrew Cary, a product designer who leads research and design for complex software, from first interviews to shipped product. I currently lead design on software for UK social care, and prototype with AI tools alongside engineers.

UX DISCOVERY × AI PROTOTYPING × PRODUCT DESIGN GMT --:-- · UNITED KINGDOM

PROFILE

I bring clarity to complex problems, connecting user needs with business priorities to create products that are useful, purposeful and shippable.

CURRENTLY

Leading product design for PASS at everyLIFE Technologies: AI-enabled scheduling, HR and finance software that gives UK social care providers valuable time back.

CAPABILITIES

UX research and discovery
Product design
Design systems
Data visualisation
AI prototyping
Workshop facilitation

WORKED WITH

Sony
Vodafone
Tesco
Whole Earth Foods
Ribena
GSK
ViiV Healthcare
Bristol Myers Squibb
Opsview
everyLIFE

SELECTED WORK

ONGOING SAAS · DESIGN SYSTEM · UX RESEARCH

Early Interactions

Early interaction design for Sony, Vodafone and Tesco. Full case studies are shared on request.

Ask for the story

APPROACH

Four stages, from complexity to clarity.

The framework stays consistent. The time and emphasis each stage needs depends on the problem.

DISCOVER

Understand the reality

Talk to customers, stakeholders and the people doing the work. Combine research, observation and data to uncover what is actually happening, where the friction lies and where the opportunities are.

RESEARCH / AUDITS / EMPATHY

DEFINE

Find the right problem

Turn insight into direction. Map journeys, agree the problems worth solving and bring stakeholders together around a shared understanding of priorities and outcomes.

JOURNEYS / FRAMING / ALIGNMENT

DESIGN

Explore and validate

Explore ideas through sketching, prototyping and testing. Challenge assumptions early, learn quickly and shape intuitive experiences that make complex things feel simple.

SYSTEMS / PROTOTYPES / TESTING

DELIVER

Make it real

Work alongside engineers from day one to get the right solution into production. Turn ideas into working prototypes quickly, with AI tools where they help, to test real behaviour and reduce risk before committing to build.

HANDOFF / MEASURE / ITERATE

EXPERIENCE

NOW everyLIFE Technologies Product design lead on PASS Roster, the AI-enabled scheduling, HR and finance platform for UK social care.
BEFORE Opsview Modernised the design language and led the BSM redevelopment, through to the acquisition by ITRS.
THEN Healthcare agency Silver at the PM Society Awards, plus campaign work for GSK, ViiV Healthcare and Bristol Myers Squibb.
EARLY Consumer brands Design for Sony, Vodafone, Tesco, Whole Earth Foods and Ribena.