Andrew Cary is a product designer creating human centred solutions that drives meaningful change.

I thrive solving complex problems that make a difference in people’s lives. Over the last few years as a dedicated product designer and UX lead, my focus on research and face time with users has become more prominent. I find the best results arrive when I’ve lived ‘a day in the life’ of my users, allowing me to truly understand their pain points and ambitions. Deep empathy enriches my design solutions and helps drive projects forward for everyone involved.

Collaboration is key; working alongside product management and across teams is vital to ensure buy-in and to share learnings broadly. This also helps elevate design thinking througout the business. I have a passion for pushing at the edges of convention, so that innovative designs and workflows not only reduce frustration but delight users along the way. My solutions are evidence-based and validated through ongoing iterations to ensure that we hit the right target.

Prior to my current position, I improved the user experience of Opsview Monitor, an IT infrastructure monitoring system. Modernising their overall front end and product design langauge, I kickstarted the redevelopment of one of their core products, Business Service Management (BSM), and helped the company enhance its brand with enhancements to the website and marketing collatarols, which contributed to their acquisition by ITRS.

When working agency side I received recognition for award-winning, data-driven tactics and campaigns in the pharmaceutical industry, serving clients such as GSK, ViiV Healthcare, and BMS. In earlier years, I honed my interaction design skills working for brands like Sony, Vodafone, and Tesco.